Your fish are hand selected from our stock tanks, then placed into a large polyethylene bag. We remove the air from the bag and replace it with pure oxygen for transit.
We never use drugs or chemicals to slow the fishes metabolism as our fish are healthy and hardy enough to travel. The courier we use is APC, they provide a delivery service second to none in our opinion and take every care to ensure your fish get to you safely and on time.
We have four hour time slots available, delivery has to be in the morning as we only offer an overnight service and longer times in transit can cause unnecessary stress to fish. You will only pay one delivery charge for however many fish you order, as long as they are going to the same delivery address on the same day.
Wednesday – Friday
Between 08.00 and 12.30 – £23.50
These prices are for UK mainland only. For reasons beyond our control, we cannot deliver to the following postcodes:
BT, P030+, ZE1-3, AB37-38, HS, IV, KW, PH19+, JE, GY, AB30+, DD8+, FK17+, KA27-28, PA20+, PH30+
We cannot deliver to the Remote Scottish Highlands.
All fish are guaranteed alive on arrival. A full refund can be given or credit note to the value of the sale will be issued in the unlikely event of any fatalities. If you wish to report a problem with your fish this needs to be done on the day of delivery. Evidence may be requested in the form of photo’s or video before issuing a refund or credit note.
FOR BIO SECURITY REASONS WE CANNOT RETURN ANY FISH TO OUR SITE.
For our full terms and conditions, please click here